Frequently Asked Questions

All these FAQ's can be downloaded as a single PDF file here.

1. My printer does not print from Superpay.
2. I want to transfer SUPERPAY to a new PC.
3. We are having an Inland Revenue inspection.
4. Can I email a Wages Book to a client?
5. How do I pay Statutory Paternity Pay (SPP)?
6. My payslips don’t line up properly.
7. What do I need to do at Year End?
8. How do I set up an Attachment of Earnings Order?
9. How do I unlock my SUPERPAY?
10. How do I pay a Net bonus?
11. How do I set up a Student Loan?
12. How do I enter an Inland Revenue P6?
13. How do I enter Childcare Vouchers?
14. How do I enter SSP?